You may want to offer your customers the ability to leave a tip when placing an order online. The Smart Online Order system allows you to enable or disable this option and also configure default tip amounts.
Step 1: Log In to Your Smart Online Order Page
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Use the login credentials you received during your setup.
Step 2: Go to Settings
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From the left-hand side menu, click on Clover Orders.
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Select Settings.
Step 3: Access Checkout Settings
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From the blue menu that appears, click on Checkout Settings.
Step 4: Enable or Disable Tips
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Scroll down to the section called Tips.
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To enable tips, check the option "enable".
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To disable tips, check the option "disable".
Step 5: Configure Default Tip Options (Optional)
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Directly below the enable/disable option, you’ll see two settings:
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Tip Selection: Add preset tip percentages for customers to choose from (e.g., 10%, 15%, 20%).
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Default Tip Amount: Enter a value that will automatically appear at checkout as the suggested tip.
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Step 6: Save Changes
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After making your adjustments, scroll to the bottom of the page and click Save Changes.
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Your settings will now be applied to all future customer checkouts.