Settings are available on the Smart Online Order Clover Device app under settings/printing.
In order to access the print settings you will need to have access to your physical Clover Device at your location and be able to access the settings of the Smart Online Order application on your Clover Device.
If you have recently received new Clover Devices or a new Clover Merchant Account then you will be required to open the Smart Online Order application on your new Clover Devices in order to ensure that the new Clover Account has not disabled or defaulted the print settings to attempt to print onto your old Clover Merchant Account/Devices.
Open the Smart Online Order App
On your Clover Device ensure that you are signed into an account that access to be able to modify app settings then click on the Smart Online Order app on your Clover devices home screen.
Access Smart Online Order Settings
Once having opened the Smart Online Order app click on the option on the top right called Settings/Print Settings.
Change the printing settings
From the following page click on the option "choose the device as the default printer" and ensure that the option "THIS DEVICE" is selected and click save.
This will have orders made through the Smart Online Order application be sent to that specific Clover device for it to then work with the other print settings you have set up to control its further print options.
Return to the default Settings/Printing page that we accessed in the previous step and then configure how you would like printing to occur based on the following options:
Auto Print Order receipt: This option will have 1 copy of the order receipt printed at the location marked as the default printer unless overwritten from the option "choose Order Printer"
Auto Print Customer receipt: This option will have 1 copy of the Customer receipt printed at the location marked as the default printer unless overwritten from the option "choose Customer Printer"
Auto Print Bill receipt: This option will have 1 copy of the Bill receipt printed at the location marked as the default printer unless overwritten from the option "choose Bill Printer"
Kitchen/Star Labels Printing: This will send orders to associated label printers based on what your current Clover Inventory Labels are set to.
Example: items in the Clover inventory associated with the label pizza going to the kitchen printer or label printer marked as the Pizza Kitchen/Lable printer.
You will need to reach out to your Clover Merchant/Sales Representative/Support in order to assist you in setting up labels for your Clover Inventory and Printers App if they are not already set up.
Once you have finished setting up your print settings, the order going forward will then print based on the settings that you have set up on this page.