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How do Custom Hours work and how to know which items are affected?

How to use the Custom Hours feature and view which items are affected by it.

What are Custom Hours?

The Custom Hours feature is a Smart Online Order setting that can be utilized to allow certain categories of items, or Ordering Methods (Pickup, Delivery, etc.) to be available within specified timeframes.

How to use Custom Hours?

To use the Custom Hours feature, you will first need to create your desired Custom Hours.

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Next, you will click on the "Add Custom Hour" button.

From there you will be able to establish a name for the created Custom Hours and set timeframes for each day of the week.

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Lastly, you will go to the desired category and set the "Ordering Hours" to the newly created Custom Hours, and click on "Save".

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How do I check which items are affected by the Custom Hours?

To view which specific items are being affected by the Custom Hours, you will need to navigate to Clover Order > Items/Images/Descriptions and view the "Custom Hours" column as shown in the image below.

The "Custom Hours" column will state which Custom Hours setting is affecting the item.

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