You will need to log in to your Loyalty Dashboard provided to you through the app completion email.
At the time of writing the loyalty system is included with the purchase of a white-labeled branded app for use in conjunction with the Smart Online Order system and cannot be accessed and or used otherwise.
Access the Settings
You will first need to log in to the Smart Online Order loyalty dashboard, typically the login link and credentials are provided to you through the White Labeled Branded App completion email possibly through a link on the email going to "Smart Online Order Dashboard"
Going to loyalty programs
Once logged in click on loyalty then on the section called "More Programs" that appears underneath loyalty once you click on it.
From the following page, you will be access the settings for the loyalty system associated with your account.