Set up first-time user reward given after the first order made for your White Labeled Branded App.

To do so login to your loyalty dashboard and then access it via the more programs section.


At the time of writing the loyalty system is included with the purchase of a white-labeled branded app for use in conjunction with the Smart Online Order system and cannot be accessed and or used otherwise.

Access the Settings

You will first need to log in to the Smart Online Order loyalty dashboard, typically the login link and credentials are provided to you through the White Labeled Branded App completion email possibly through a link on the email going to "Smart Online Order Dashboard"

Going to loyalty programs

Once logged in click on loyalty then on the section called "More Programs" that appears underneath loyalty once you click on it.

get to loyalty

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Creating the reward to be given to new users after their first order.

From the following page click on the "view" option under "First Order"

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It would be best to set the top right option as active now so that once you save it the option will be available for use else you will need to return and manually activate it as necessary.

From here set up your desired discount type of either a points amount given or a discount added to their account and set it up as necessary.

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Save your changes

Once you have your settings to your liking you will then need to save the changes from the bottom of the page to finalize your changes.