--- title: Enabling, Disabling, and Customizing the Special Instructions Box description: Follow the steps below to access and adjust the Special Instructions settings --- [Skip to content](https://docs.zaytech.com/knowledge/special-instructions#main-content) English Show submenu for translations [More support](https://docs.zaytech.com/knowledge/kb-tickets/new?hsLang=en) ![logo-2.png\]](https://docs.zaytech.com/hs-fs/hubfs/logo-2.png?height=47&name=logo-2.png) - [Default HubSpot Blog](https://blog.zaytech.com/) Open main navigation Close main navigation - [Default HubSpot Blog](https://blog.zaytech.com/) - English Show submenu for translations - [More support](https://docs.zaytech.com/knowledge/kb-tickets/new) - Smart Online Order - by Zaytech Smart Online Order - by Zaytech What are you looking for? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://docs.zaytech.com/knowledge?hsLang=en) 2. [Checkout Settings](https://docs.zaytech.com/knowledge/checkout-settings?hsLang=en) # Enabling, Disabling, and Customizing the Special Instructions Box 1. **Log In to Your Smart Online Order Menu Page** Begin by logging into your Smart Online Order dashboard using your account credentials. 2. **Access the Clover Order Settings** Once logged in, locate the **red "Clover Orders" button** on the left-hand side of your screen. Click on it. 3. **Open Checkout Settings** After clicking the Clover Orders button, a **blue vertical menu** will appear on the left-hand side. From this menu, click on **"Checkout Settings."** ![SOO menu Checkout settings-1](https://docs.zaytech.com/hs-fs/hubfs/SOO%20menu%20Checkout%20settings-1.png?width=348&height=636&name=SOO%20menu%20Checkout%20settings-1.png) 4. **Find the Special Instructions Section** Scroll down through the Checkout Settings page until you find a section labeled **"Special Instructions."** ![Screenshot 2025-06-19 at 2.27.12 PM](https://docs.zaytech.com/hs-fs/hubfs/Screenshot%202025-06-19%20at%202.27.12%20PM.png?width=688&height=209&name=Screenshot%202025-06-19%20at%202.27.12%20PM.png) 5. **Enable or Disable the Special Instructions Box** In this section, you will see buttons labeled **"Enable"** or **"Disable."** - Click **"Enable"** to allow customers to see and use the Special Instructions box at checkout. - Click **"Disable"** to remove this box from the checkout page. 6. **Customize the Description Text** Just below the enable/disable buttons, you’ll find a text field labeled **"Text under Special Instructions."** - Enter any message or description you want your customers to see beneath the Special Instructions box (e.g., “Add allergy notes or customization requests here”). 7. **Make the Field Required (Optional)** If you want to **require customers to fill in the Special Instructions box**, you can control this by toggling the setting: - **"Make Special Instructions Required"** — Click to set the option to **enable** or **disable** as needed. 8. **Save Your Changes** Once all desired changes are made, **scroll to the bottom of the page and click "Save."** This step is required to apply and lock in your settings. ![Screenshot 2025-06-19 at 2.29.05 PM](https://docs.zaytech.com/hs-fs/hubfs/Screenshot%202025-06-19%20at%202.29.05%20PM.png?width=688&height=99&name=Screenshot%202025-06-19%20at%202.29.05%20PM.png)   - [Quick Setup Instructions](https://docs.zaytech.com/knowledge/quick-setup-instructions?hsLang=en#main-content) - [Getting Started](https://docs.zaytech.com/knowledge/quick-setup-instructions?hsLang=en#getting-started) - 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